Our typical delivery timeframe for orders is 2-8 business days. However, please keep in mind that certain factors like inclement weather, distance, or unexpected events might extend the delivery time slightly. If you ever experience any concerns about the delivery times after receiving your tracking information, feel free to reach out to us, and we'll be glad to assist.
Regarding lost or stolen packages, if USPS confirms delivery but you haven't received your package, we kindly ask you to file a claim directly with USPS, as this helps us provide the best possible support for you.
Once you initiate a claim with USPS, their team will conduct a thorough investigation to ensure that everything is in order and locate the package for you.
To offer you peace of mind, we highly recommend choosing the 'Signature Required' option during checkout if you've had any past experiences with missing packages. This will ensure that someone at your address signs for and collects the package, minimizing any chance of theft.
If you decide to file a claim through PayPal, please note that your tracking number will automatically show delivery confirmation. We're here to assist with resending or refunding your order in the rare cases where the tracking indicates a loss or transit delay.
At [Your Fashion Company Name], we value your satisfaction and will do our best to make your shopping experience enjoyable and worry-free. If you have any questions or need further assistance, please don't hesitate to contact us. We're always here to help!