As new entrepreneurs, we have two main reasons for establishing our business. However, before delving into these reasons, we'd like to provide you with brief statistics and insights into our production process:

In the past year:

3800 customers have made payments. (We update these figures in these sections every three months.)

More than 400 customers engage in regular shopping.

We have recorded the email addresses of nearly 10,000 potential customers.

So far, there have been a total of 27 customers whom we have failed to satisfy. We are aware that this performance isn’t perfect. However, our primary aim is always to make you happy with our best intentions.

Producttion
We source our products from three different countries. These countries, in order, are Turkey, the United States, the United Kingdom, and Germany. We wanted to share these details with you as part of our transparency policy.

We have four fundamental goals that drive the establishment of our business, and we are excitedly working towards these objectives:

To provide immediate access to fast and high-quality fashion trends to 10 million women residing in the United States, Canada, the United Kingdom, and Germany.

Our second main reason is a software we are working on. This software allows us to determine, through machine learning technology, whether manufacturers in the fashion and design world, who often refrain from high-volume production due to uncertainty about the market demand for their products, will sell or attract interest in the markets mentioned earlier.

👉👉To offer equal educational opportunities in the field of education to children worldwide in need and without parents.

❤️We love you so much 
Noxlook Official

Our typical delivery timeframe for orders is 2-8 business days. However, please keep in mind that certain factors like inclement weather, distance, or unexpected events might extend the delivery time slightly. If you ever experience any concerns about the delivery times after receiving your tracking information, feel free to reach out to us, and we'll be glad to assist.

Regarding lost or stolen packages, if USPS confirms delivery but you haven't received your package, we kindly ask you to file a claim directly with USPS, as this helps us provide the best possible support for you.

Once you initiate a claim with USPS, their team will conduct a thorough investigation to ensure that everything is in order and locate the package for you.

To offer you peace of mind, we highly recommend choosing the 'Signature Required' option during checkout if you've had any past experiences with missing packages. This will ensure that someone at your address signs for and collects the package, minimizing any chance of theft.

If you decide to file a claim through PayPal, please note that your tracking number will automatically show delivery confirmation. We're here to assist with resending or refunding your order in the rare cases where the tracking indicates a loss or transit delay.

At Noxlook, we value your satisfaction and will do our best to make your shopping experience enjoyable and worry-free. If you have any questions or need further assistance, please don't hesitate to contact us. We're always here to help!

You are always right. At Noxlook Fashion Company, we deeply value and respect our customers' opinions and feedback. Your satisfaction is our top priority, and we strive to provide the best shopping experience possible. If you ever have any concerns or suggestions, please know that we are here to listen and make things right for you. Your happiness is what drives us, and we are committed to exceeding your expectations at every step of your fashion journey. Thank you for being a part of our Noxlook Fashion Company family!