If you order any item from our inventory, we make the shipping in 1-5 business days with USPS from our New Jersey office, USA
All Noxlook styles are carefully handmade to order. Since each piece is made-to-order, sometimes we ask that you allow 1-10 business days (excluding weekends) before we ship your order. If you need to meet a certain (specific) deadline or need expedited shipping, we may be able to accommodate your request. Please email us at email@example.com
We accept any returns on any products that have not been worn and are in their ‘original’ condition.
SALE - We do not accept exchanges or returns on items purchased on sale or items purchased using a discount code as part of a sale promotion, all discounted items are considered final sale, unless the items are faulty and proof is provided by the customer.
RETURN - we will provide you with the full address when we allocate your Returns Authorisation number.
Item/s must be returned within 30 days of receiving your purchase together with original proof of purchase. Item/s must be returned in original condition, unworn, unaltered, unwashed and with their tags attached. Damaged returns and returns sent back without prior authorization will be returned to sender. Gift Cards may not be returned. Items purchased on sale will not be accepted for a return, exchange or store credit. Store-credit do not expire and can be used toward anything on our site.
TO INITIATE A RETURN, please visit: https://www.noxlook.com
Please note that original shipping charges are non-refundable and charges for returned items are the responsibility of the customer. Noxlook takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Noxlook.
If you have received a faulty item please email us to arrange a prepaid return postage label. We will replace the faulty item if stock is available or refund upon return.
By placing an order you are acknowledging and accepting all the international shipping terms. Please email our customer service if you need any assistance
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges
Items on Sale
Items Purchased During a Sales Event
Conditions of Return
Buyers are responsible for return shipping costs. The items must be shipped back in its original condition and packaging.
You may request a cancellation within 24 hour of purchase. An address change could be applied any time before your order has shipped. Please contact us directly at firstname.lastname@example.org with your order number in the subject line.